Calian Co-Managed IT - Manage Outage
Calian Co-Managed IT - Manage Outage
September/09/2022, 2:01pm CDT
September/09/2022, 2:01pm CDT
Dear valued client,
Calian ConnectWise Manage is currently not available.
Please see below for details.
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Impact:
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Users are receiving errors when trying to open, add notes, or close tickets. |
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When:
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This was reported today at approximately 1:27 PM September 9th.
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Who is affected?
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Any clients currently utilizing Calian's ConnectWise Manage.
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Details:
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Users are receiving errors when trying to open, add notes, or close tickets. Calian has an emergency support case open with ConnectWise Support. Thank you for your patience. |
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Further Information: |
For any further information or if you have any issues, please contact the Calian Operations Center at +1 (877) 957-1001, or at help@calian.com |
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Calian Operations Center Calian
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September/09/2022, 3:14pm CDT
September/09/2022, 3:14pm CDT
We have resolved the ConnectWise Manage outage. If you were trying to submit a ticket or an update to a ticket between 1:50 PM - 2:45 PM CST, please re-submit the information or call our helpdesk for assistance. Thank you for your patience.
September/09/2022, 3:19pm CDT
September/09/2022, 3:19pm CDT
CW Manage is stable, but we will continue to monitor the situation. Thank you.
September/09/2022, 3:19pm CDT
September/09/2022, 3:19pm CDT
Under investigation.